# Deleting an Account

**Deleting an Account with Zero Balance**

app name - X wallet, Company - Axolot Finance LLC

1. Go to the menu settings located in the upper right corner.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe5J6Dt2ghavBDy3sm4d4aw6caG8d5D4mtY3MdZ-QxoEK9Cta3F4y-rSR6pI1bwKB8i9SjyP0FwPbc9rxrysRfaQT9R4k6VWHQpPtpfdaiF7a5yicPu3WG6AAqGzF2Vv_IuOQAx?key=bLO8wvwXWs1Qjbs3kyGST5lu" alt=""><figcaption></figcaption></figure>

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2. Choose the “Delete this account” option.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfcWqlbPZQayOHfODhFOUk5Gme8gFwvnvWl4dxfP4vwzZPsWo1rPh8UrdVD-2S3nVPEaCAKMeL9QrxMzdaEz37JNjIHG7Gye6OOC1I5zqjn1NP_HRjKYKaTEkLdqr35u_XfRGUI?key=bLO8wvwXWs1Qjbs3kyGST5lu" alt=""><figcaption></figcaption></figure>

3. Press the “Delete account” button to confirm the action.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfWu-g5BybRdJQo6uN8JMpaMFrCOdwa4H4clcwlnOENLKlIJKCZrt2zfGwte3r2Rob7VzGjWXcvCPcyA2ld7Tsltl5pT_aNJs8VGRPFRTEfeo9EH5FHEMDgHPdM_l0NQ66AsA2I?key=bLO8wvwXWs1Qjbs3kyGST5lu" alt=""><figcaption></figcaption></figure>

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4.Your account will be successfully deleted.\
**Note that X wallet does not retain any user information after deletion.**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfQXDj-d6bDKAJi04wCS_dmwBS7Wm52Ygi82M0eWReqOiNKeAr0Jet8SjzTx-3y_7jdyyQZ-pmJqltCWFGT4MbDnglI606dr6GDxuVYcqOgg01OnvXRIU0UemHtpSihdNumgT4v?key=bLO8wvwXWs1Qjbs3kyGST5lu" alt=""><figcaption></figcaption></figure>

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**Deleting an Account with a Positive Balance**

**Important:** Account deletion is not possible if there is a positive balance on any of your cards. You can transfer the funds to your external cryptocurrency address on the Tron network.\
&#x20; 1\.   If you have a positive balance, you will be offered a withdrawal option. Enter the amount and press  the “Proceed” button.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcf6C7eTXBceMotYgdvF9mW5Yr2ETyRw2bJo28GD_yhQL_6YI5Xm1-Go_8lduQSihgqJnH5gMDfGj-FXlKAsGyehuP2-O9Urb4lllPyGhmrmb_tV3T38eYdd5h_i2GUyx8NTzlj?key=bLO8wvwXWs1Qjbs3kyGST5lu" alt=""><figcaption></figcaption></figure>

2. You will see information about the successful transaction.\
   After the funds are withdrawn, repeat the steps from the "Deleting an Account with Zero Balance" section to delete your account.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdnmZJyYyOtpYqrS02DrTTsHWDDcTyRUfljyr61F5x4P5RKb-uMPdF5ZI7JjnbrsMX2UdzgFpfeVn_qSCijzYti-z_dxSl2T6qhu3vz7unsPaXoVY7HOyWD3SWt4v8dHw3MR3U?key=bLO8wvwXWs1Qjbs3kyGST5lu" alt=""><figcaption></figcaption></figure>

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